Shipping policy

SHOP WITH NOVA

Shipping & Delivery

Little looks. Big style. Beautiful moments.

Thank you for shopping with Nova! Here’s what to expect as your finds make their way to you.

Preparing Your Order

We work with several supplier partners, so processing times vary by item and fulfillment location. Processing is the time needed to prepare your order before it ships.

Your Delivery

Delivery times depend on the product, where it ships from, your destination, and the shipping method. Some items ship from within the United States, while others ship internationally.

Any delivery estimates provided are estimates, not guaranteed arrival dates. Holidays, customs processing, and carrier delays may affect timing.

Shopping for a special occasion? Email us before ordering so we can check the available shipping information for your selected items.

Shipping Charges

Applicable shipping charges are displayed at checkout before you complete your purchase. Certain products have shipping included in their price; this does not mean every item in a mixed order qualifies for free shipping.

More Than One Package

Items from different supplier partners may ship separately and arrive on different days. Separate shipments may have their own shipping charges and tracking information.

Following Your Order

When your order ships, tracking information will be shared when available. Tracking updates may take time to appear after a label is created.

Need a Little Help?

If your package is delayed, tracking hasn’t updated, or something doesn’t look right, contact us with your order number. We’ll help investigate with the supplier or carrier and explain the next steps.

Please double-check your shipping address before placing your order. If you notice an error, contact us promptly; changes may not be possible once processing begins.